Help centre

Can I change the vehicle class later?

Yes, subject to availability. Changing the vehicle class may result in a higher or lower rental price. We will inform you of the terms and conditions before confirmation.

Can I extend or shorten the rental period retroactively?

Extending or shortening the rental period is generally possible, provided the vehicle is available. In this case, the rental price will be recalculated according to the changed duration.

Are there any fees for cancellations?

Depending on the product and the time of cancellation, cancellation fees may apply. Please refer to our terms and conditions or your contract offer for the relevant deadlines and fees.

How can I cancel my reservation?

You can cancel your reservation by phone, email, or – if technically possible – via the online channels listed in your confirmation. Please always include your reservation or order number.

There is no selected car class in current office. Please choose another Class!

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