Help centre
Can I return the vehicle outside of opening hours?
This is possible at all stations and does not need to be arranged in advance. Until the official vehicle inspection on the next business day, the risk of further damage lies with the renter.
What happens if new damage is discovered upon return?
New, undocumented damages will be recorded in the return protocol and settled according to the regulations of the rental agreement, terms and conditions and, if applicable, liability reduction.
Do I have to return the vehicle with a full tank?
Generally, yes. If the fuel level deviates from the agreed-upon level, we will charge for the missing amount of fuel plus a service fee according to the current price list.
Where and when do I have to return the vehicle?
You must return the vehicle to the station specified in the rental agreement at the agreed return date. Any alternative return location or return outside of opening hours must be arranged with SEVEN7 in advance.